Thank you for shopping with amzfairshopllc.com! We hope you are delighted with your purchase. However, if you need to return an item, please review our policy below:
1. Eligibility for Returns
- Timeframe: You have 30 days from the date of delivery to request a return.
- Condition: Items must be returned in their original, unworn, and unused condition with all tags attached.
2. Non-Returnable Items
- Final Sale: Items marked as “Final Sale” are non-returnable and non-refundable.
- Personalized Items: Custom-made or personalized items cannot be returned.
3. How to Return an Item
- Contact Us: Email us at support@amzfairshopllc.com with your order number and reason for the return. We will provide you with a return authorization and instructions.
- Pack the Item: Securely pack the item(s) in their original packaging. Ensure that all original tags and accessories are included.
- Ship the Item: Send the package to the return address provided in our instructions. You are responsible for the shipping costs associated with the return unless the item is defective or incorrect.
4. Refund Process
- Inspection: Once we receive your return, it will be inspected to ensure it meets our return criteria.
- Processing Time: Refunds will be processed within 7-10 business days after the item is received. The refund will be issued to the original payment method.
- Shipping Costs: Original shipping costs are non-refundable.
5. Exchanges
- Availability: We do not offer direct exchanges. If you wish to exchange an item, please return the original item and place a new order for the desired item.
6. Defective or Incorrect Items
- Report Issues: If you receive a defective or incorrect item, please contact us within 7 days of delivery. We will arrange for a return or replacement at no additional cost.
7. Contact Us
For any questions or concerns regarding your return, please reach out to our customer service team at support@amzfairshopllc.com.
